Shipping policy

How long does it take to ship?

We operate with an abundance of caution as it relates to the health and safety of our team. Make sure to enter your shipping information during checkout to see your available rates. 

During the current season, we expect most orders to be processed within 5 business days. You’ll receive a tracking link as soon as your order ships. 

Rest assured, we’re working hard to deliver your order as soon as possible. 

Do you ship internationally?

We are currently not shipping internationally only US Territory

My package was lost/stolen?

We ship with only the most reliable carriers. Once the package has left our warehouse, Mystic Asé cannot be held accountable for lost, stolen or mis-delivered packages, but we want you to have the best possible experience with our company! 

Please contact the carrier assigned to your order and see if they have any insight. If they are unable to assist, please email us at hello@mysticase.com so we can work with you to resolve this.